Shipping

All products in stock will be processed and dispatched to you within 1-2 working days of us receiving your order. Orders are processed and packaged Monday to Friday. If you have placed your order on a weekend, we will action this as soon as possible on Monday. 

 

Shipping Rates

Flat Rate North Island: $9.99

Flat Rate South Island: $39.99

 

Pre Orders

Depending on the product, it can take between 4-12 weeks for pieces to be thrown, dried and fired. If stock in unavailable, there will be a pre order option. The ETA of pre orders will be stated in the specific product information.

You will be sent an email confirmation detailing the approximate delivery date of your items. If for any reason we are unable to meet this dispatch turnaround, we will contact you as soon as possible.

Our standard delivery times are 1-3 working days.  Once your item has been packaged and collected by the courier, your tracking number will be emailed to you.

We do not currently deliver outside of Aotearoa, NZ

 

Pick Up

Pick up is available and can be selected at checkout. We are located in Morrinsville, Aotearoa, NZ. Pacha Compost will contact the purchaser with further information regarding collection. 

If you have chosen pick up as the shipping option, your goods must be collected within five working days of purchase. 

Pacha Compost will pack the item as for normal purchase. Pacha Compost will have no liability for any damage that may occur to the item/s once collected.